How to Remove GTIN from Your Product Listings: A Step-by-Step Guide

If you’ve found yourself struggling with GTIN (Global Trade Item Number) values still appearing in your product listings after you’ve tried to remove them, you’re not alone. This can be especially frustrating if it messes with your advertising or product visibility. Let’s break down why this happens and how you can effectively solve the problem.

Why Are GTINs Still Populating?

When you remove the SKU-to-GTIN mapping in your system, you’d think that would do the trick. However, GTIN fields might still show values due to a few reasons:

Default Settings

Sometimes, your e-commerce platform might have default settings that automatically populate GTIN fields unless told otherwise.

Channel-Specific Settings

If you sell on multiple channels (like Google Shopping, Amazon, etc.), each channel may have its own settings regarding GTINs. Changes might not apply universally across all channels.

Temporary Glitches

Occasionally, technical glitches or delays in the system update can cause data to appear even after you’ve made changes.

Step-by-Step Solution to Remove GTINs

Here’s how to ensure all GTIN values are removed from your listings:

1. Double-Check SKU-to-GTIN Mapping

Navigate back to the “Manage Attributes” section of your e-commerce platform to confirm that the SKU-to-GTIN mapping is indeed removed. Make sure to save any changes you make.

2. Adjust Channel Settings

If you’re selling on specific channels, like Google Shopping or Facebook, you’ll want to check the settings for those channels as well. Here’s how:

Access Your Channel Configurations: Go to the settings for the specific sales channel.
Look for GTIN Options: Search for options that allow you to set products as “custom-made” or to ignore GTIN values altogether.
Save Your Changes: Always make sure to save your changes before exiting the page.

3. Wait for the System to Update

After making these changes, it might take some time for the system to reflect the updates. Be patient and check back after a while to see if the GTINs are gone.

4. Clear Cache (if necessary)

If you’re still seeing GTIN values after some time, try clearing your browser’s cache or refreshing the page. Sometimes, your browser might be showing you an outdated version of your product listings.

5. Reach Out for Support If Needed

If all else fails and you’re still struggling, don’t hesitate to reach out to your e-commerce platform’s support team. They can provide specific instructions and ensure that the system settings are correctly applied.

Conclusion

Removing GTINs from your product listings doesn’t have to be a headache. By following these steps, you can ensure that your products are displayed correctly, which in turn can optimize your ads and enhance your store’s performance. If you find yourself facing issues down the road, remember these tips, and don’t hesitate to reach out for help. Happy selling!